Other providers can reset my password - why can't you? Josh Dronzek Updated February 23, 2018 13:38 Follow Any provider that offers the ability to reset your password is not truly securing your data. GreySignal is a business-class backup provider, and, as such, safeguards your data from any unauthorized access -- even from us! Related articles User Login Alerts What type of encryption is available? Comments 0 comments Please sign in to leave a comment.