Understanding Orders

Orders

Your application has built in order management. To get to orders, simply click "Orders" at the top of the screen. You will be presented with all of the orders that have been completed, pending and draft orders. There is a magnifying glass that allows you to open the order details, doctor details, or patient details. A unique "order ID" is created for each and every order that is created using GreySignal's web app. This Order ID is useful for referencing and quickly finding an order.

What are Draft Orders?

Draft orders are orders that someone started, but have not finished. To complete or delete the order, click the magnifying glass beside the order number. You will automatically be taken to the step where the order was left off. These orders will not show for phlebotomists and are not scheduled to be executed.

What are Pending Orders?

Pending orders are awaiting testing by phlebotomists. These orders are considered "processing" and have been completed on the office end. 

What are Completed Orders?

Completed orders have been successfully tested and are considered "complete".

Other Useful Functions Within Orders

We have built in many useful functions within the order management page that will allow your team to stay organized and communicate better.

Instant Search

When referencing the Order ID, you may type directly in the table's search field to quickly sort through all of your records. Results are returned almost instantly. To view the patient's demographical data, online access information, and notes, simply click the magnifying glass next to the patient. To view the ordering physician's demographical data, online access information and notes, click the magnifying glass next to their name. To view the entire order, save or print as a PDF, click the magnifying glass next to the order ID.

Print All Orders

Would you like to print all of the Completed, Drafted, or Pending Orders? Simply click the "Save as PDF", then print the PDF. If you'd like to filter by Completed, Draft, or Pending, simply click the appropriate button at the top, then click the save button and print.

Ascending or Descending Ordering

To sort on a field, simply click the row header. You will see the small arrow change and the entire table be reordered based upon your choice.